The services provided to our citizens are accomplished through a philosophy of safety, performance and customer service, where organization trust is the DNA of our culture.

Employee and volunteer safety shares top priority with getting the job done well. Everyone who comes to work goes home from work, and everyone is expected to perform their jobs at the highest level possible. We will create safer communities by reducing the risk of emergencies through education, prevention and preparedness programs.

When response is required, it will be effective and efficient. We will seek innovative solutions and develop external partnerships to maximize resources, and will champion positive change in our industry.

Serving our community is a privilege. Whether it’s a true emergency or a situation where a citizen has simply exhausted personal resources, we will exceed the expectations of our community. We treat our coworkers with dignity and respect, and when diverse opinions emerge, we are consensus builders who do what is best for our organization and community.

We recognize that we are accountable to the public we serve and will be good stewards of the finances and resources entrusted to us. We will conduct ourselves in a manner that brings credit to the highest traditions of the fire service while both on and off duty.